WTF?! You might have heard the one about being nice to chatbots in case they remember you once the machines take over. It seems Anthropic is heeding this warning, barring users from being excessively abusive or cruel toward its AI models.
Anthropic’s first changes to its usage policy in over a year include new restrictions on abusive behavior. The updated policy prohibits “sustained and needless abusive or cruel behavior” toward its models.
Don’t worry if you’re a Claude user who occasionally gets annoyed at the chatbot and throws a few expletives its way. The policy update only applies in extreme cases, in which users repeatedly act cruelly toward the models for no discernible reason.



The model doesn’t change with prompts. It saves text files about your chat sessions it calls memories, that it can retrieve in the future. But it doesn’t change the model for other users.
They have to actually include your conversations in the training data of future model iterations for it to “learn from” you, so that would involve them knowingly including abusive chats.
This is probably just marketing because they want people to think their AI is sentient.