Written by Thomas Opsomer, iFixit’s EU policy spokesperson. Mandatory repair information for smartphones Since June 20th, 2025, smartphones and tablets sold in the EU are subject to repairability requirements. These also include a mandatory repairability score and an obligation to publish repair information. The repairability score is self-reported by manufacturers and rates the ease of … Continue reading "One Year Into EU Ecodesign Rules, 80% of Smartphones Still Lack Required Repair Information"
It complains about requirement to list prices or spare parts on a website. 80% of phone labels don’t include a URL to that websites. Looks like they are meeting other requirements and the article only complains about the missing URL. So saying that “makers don’t bother to comply” is a misleading clickbait.
The requirement was only to include this URL but since most of those manufacturers most likely don’t offer replacement parts they didn’t set up websites that list them.
Now, starting July 2026 they actually do have to sell replacement parts. As a consumer you have the right to request them and if those are not provided you can file a complaint. My guess is this will be rolled out slowly and will take some complaining and fining to reach 100% compliance. So… familiarize yourself with your rights and file complaints when needed.
I see no one bothered to read the article…
It complains about requirement to list prices or spare parts on a website. 80% of phone labels don’t include a URL to that websites. Looks like they are meeting other requirements and the article only complains about the missing URL. So saying that “makers don’t bother to comply” is a misleading clickbait.
The requirement was only to include this URL but since most of those manufacturers most likely don’t offer replacement parts they didn’t set up websites that list them.
Now, starting July 2026 they actually do have to sell replacement parts. As a consumer you have the right to request them and if those are not provided you can file a complaint. My guess is this will be rolled out slowly and will take some complaining and fining to reach 100% compliance. So… familiarize yourself with your rights and file complaints when needed.