Best Buy customer support reportedly removed a 32GB DDR5 RAM stick from a customer's gaming laptop after charging for a full 64GB setup, claiming incompatibility
It was basically a system where computer repairs were farmed out to remote workers in other countries. You charge a customer $200 to remove viruses from a computer; then, the company pays you $12/hr to hook it up to the network and open an orange flavored logmein session so the company can pay someone <$5/hr to run a few anti-virus programs on it (and probably 20 other machines at any given time) and call it good.
It felt like actively stealing from people for a living. At some level I could get over the outrageous cost of the services under the idea that I had skills the customer didn’t, and those were worth money. And even the large discrepancy in what I charged and what I got paid because of all of the company overhead. But AJU was a step far enough for me to see it for what it was - exploitation at every level.
It was basically a system where computer repairs were farmed out to remote workers in other countries. You charge a customer $200 to remove viruses from a computer; then, the company pays you $12/hr to hook it up to the network and open an orange flavored logmein session so the company can pay someone <$5/hr to run a few anti-virus programs on it (and probably 20 other machines at any given time) and call it good.
It felt like actively stealing from people for a living. At some level I could get over the outrageous cost of the services under the idea that I had skills the customer didn’t, and those were worth money. And even the large discrepancy in what I charged and what I got paid because of all of the company overhead. But AJU was a step far enough for me to see it for what it was - exploitation at every level.
That’s legal? Lmao. wtf. I was a field agent, that’s why I didn’t know what it was then.