• smh@slrpnk.net
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    2 days ago

    So, say a tower block fire happens at 2 am. You’re getting 50 calls a minute, 20% from residents and the rest from people calling to say they see a fire.

    How long would it take for your trained staff to spring into action compared to an on demand AI? And are you paying your on-call staff to wait, or only when they’re on the phone?

    edit: I’m thinking about the Grenfell Towers. I listened to the BBC’s coverage of the enquiry, and it was rough. Gave me a new appreciation for what emergency responders do.

      • smh@slrpnk.net
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        2 days ago

        Thank you for your insight. I had logistical questions I thought you might could answer, but I see now that I was wrong about that.

        • mikesizachrist@lemmy.world
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          1 day ago

          Why can you not see that im clearly making a joke. A large team of trained staff on call for emergencies which they’d rush in suddenly to deal with calls like once a year. You dont think that sounds so absurd that its clearly not “just that simple”?